Shipping policy
Thank you for choosing our bakery for your delightful treats! To ensure a smooth and efficient delivery experience, we have established the following delivery policy:
Delivery Area:
We offer delivery services within a specified radius from our bakery in NCR. Please provide your address during the ordering process, and our staff will determine if delivery is available to your location.
Delivery Times:
Our bakery strives to deliver fresh and scrumptious treats to your doorstep. The order delivery time depends upon the size and location; for same day delivery in Noida, and certain regions of Delhi, call on our number.
Order Placement:
To place a delivery order, please visit our website or call our bakery directly. Our team will assist you in selecting your desired items, confirming availability, and finalizing your order. It is recommended to place your order at least 24 hours in advance to guarantee availability and smooth delivery.
Delivery Fees:
A delivery fee will be applied to all orders to cover the cost of transportation and ensure a reliable delivery service. The fee may vary based on your location and the size of your order. The exact delivery fee will be communicated to you during the ordering process. All orders over 2400 are available for free delivery within Noida and Delhi.
Delivery Confirmation:
Once your order is placed, you will receive an order confirmation via Whatsapp, including the details of your order, delivery date, and time slot. Please review the information carefully and notify us immediately of any discrepancies.
Changes and Cancellations:
If you need to make changes to your order or cancel it, please contact our bakery as soon as possible. We will do our best to accommodate your request, but please note that changes or cancellations may not be possible if the order is already prepared or out for delivery.
Delivery Process:
Our delivery team will ensure that your order is handled with care and delivered promptly. However, please note that unforeseen circumstances such as traffic or weather conditions may cause delays. Rest assured, we will make every effort to communicate any such delays to you in advance.
Receiving Your Order:
It is essential that someone is available at the delivery address during the designated delivery time slot to receive the order. If you cannot be present personally, please provide clear instructions on where to leave the delivery or authorize a trusted individual to receive it on your behalf. We are not responsible for any damage or loss that may occur after the delivery is made.
Satisfaction Guarantee:
We take pride in delivering fresh and delicious treats that exceed your expectations. If you encounter any issues with your order, please contact us within 24 hours of delivery, and we will promptly address your concerns and find a satisfactory resolution.
We hope this delivery policy provides you with a clear understanding of our delivery procedures and ensures a delightful experience with our bakery. Should you have any further questions or require assistance, please do not hesitate to reach out to our friendly customer service team. We look forward to serving you!